Last Updated: October 5, 2026
The Well Lived Co. (“we,” “us,” “our,” or “The Well Lived Co.”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through our website.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, information collected automatically when you use our website, and information received from third-party services.
Information You Provide
Depending on how you interact with our website, we may collect:
-
Full name
-
Billing and shipping address
-
Email address
-
Phone number
-
Payment and transaction information
-
Account login information, if you create an account
-
Order history
-
Customer service communications
-
Reviews, comments, photographs, or other content you submit
-
Information you provide when signing up for newsletters, promotions, or other communications
We do not generally store complete payment card numbers. Payment information is typically processed securely by our payment providers.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
-
IP address
-
Browser type
-
Device type
-
Operating system
-
Approximate location
-
Pages viewed
-
Products viewed
-
Referring website
-
Date and time of website visits
-
Website interactions and browsing activity
We may collect this information through cookies, pixels, tags, analytics tools, and similar technologies.
2. How We Use Your Information
We may use personal information to:
-
Process and fulfill orders.
-
Process payments.
-
Ship products.
-
Send order confirmations and shipping updates.
-
Provide customer support.
-
Respond to inquiries.
-
Manage customer accounts.
-
Improve our website, products, and services.
-
Personalize your shopping experience.
-
Send marketing communications where permitted by law.
-
Provide promotional offers and information about new products.
-
Prevent fraud and unauthorized transactions.
-
Maintain website security.
-
Analyze website traffic and performance.
-
Comply with legal and regulatory obligations.
-
Enforce our Terms & Conditions.
3. Cookies and Similar Technologies
We use cookies and similar technologies to help our website function properly and to understand how visitors use our website.
Cookies may be used to:
-
Remember shopping cart items.
-
Keep you signed in.
-
Remember preferences.
-
Understand website traffic.
-
Measure advertising performance.
-
Personalize content and marketing.
-
Improve website functionality.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some features of our website.
4. Shopify
Our online store is powered by Shopify, which provides the technology used to operate our online store and process certain aspects of your shopping experience.
Shopify may collect and process information in accordance with its own privacy practices.
For more information, please review Shopify's privacy policy.
5. Payment Information
Payments may be processed through third-party payment providers.
When you make a purchase, payment information is transmitted directly to the applicable payment processor where appropriate.
We do not generally have access to or store your complete payment card number.
Payment providers may collect and process information according to their own privacy policies and terms.
6. Sharing Your Information
We may share personal information with trusted third parties when necessary to operate our business and provide services to you.
These may include:
-
Shopify and e-commerce service providers.
-
Payment processors.
-
Shipping and delivery companies.
-
Website hosting and technology providers.
-
Analytics providers.
-
Marketing and advertising platforms.
-
Customer service providers.
-
Email and communication platforms.
-
Fraud prevention and security providers.
-
Professional advisers such as lawyers, accountants, or auditors.
We may also disclose information when required to do so by law, legal process, court order, or governmental authority.
We do not sell personal information for money.
7. Marketing Communications
If you choose to subscribe to our marketing communications, we may send you information about:
-
New products
-
Special offers
-
Promotions
-
Events
-
News and updates
-
Other information we believe may be relevant to you
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.
Even if you opt out of marketing communications, we may continue to send transactional communications related to your orders, account, or other services you have requested.
8. Advertising and Analytics
We may use third-party analytics and advertising services to understand how visitors interact with our website and to help us measure and improve our marketing.
These services may use cookies, pixels, tags, or similar technologies.
Depending on your location and applicable law, you may have rights to opt out of certain targeted advertising or similar processing.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
-
Provide our products and services.
-
Complete transactions.
-
Maintain business and financial records.
-
Resolve disputes.
-
Prevent fraud.
-
Comply with legal obligations.
-
Enforce our agreements.
When information is no longer reasonably necessary, we may securely delete or anonymize it, subject to applicable legal requirements.
10. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
11. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the right to:
-
Request access to personal information we hold about you.
-
Request correction of inaccurate information.
-
Request deletion of certain personal information.
-
Request information about how your personal information is collected or used.
-
Opt out of certain marketing communications.
-
Opt out of certain targeted advertising or sale/sharing of personal information where applicable.
-
Appeal certain privacy decisions where required by law.
Privacy rights vary depending on your location and applicable law.
12. California Privacy Rights
If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.
Depending on applicable law, California residents may have the right to request information about the categories of personal information collected, the purposes for which information is used, and certain categories of recipients with whom information is shared.
You may also have rights to request access, correction, or deletion of certain personal information and to opt out of certain forms of targeted advertising or the sale or sharing of personal information, where applicable.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
To submit a privacy request, contact us using the information provided below.
13. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete the information.
Certain products may have additional age restrictions, including products intended for customers aged 21 and over.
14. Third-Party Websites
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party services you access.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy or would like to exercise a privacy right available to you, please contact us:
The Well Lived Co.
5273 Prospect Rd, Ste #148
San Jose, CA 95129-5033
United States
Phone: (408) 304-9776
Email: thewelllivedco@gmail.com
Please include sufficient information for us to understand and respond to your request.
17. Privacy Requests
For privacy-related requests, please email:
We may need to verify your identity before completing certain requests to protect your personal information and prevent unauthorized access.
We will respond to valid privacy requests within the timeframe required by applicable law.
